Category: POS & checkout
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Loyalty programmes: what works, and what it costs
Most schemes reward behaviour that would have happened anyway. Here are the three mechanisms, what each actually costs, and why a well-kept customer record is often worth two of them.
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Restaurant stock loss: five causes, five fixes
“We throw too much away” is not a diagnosis. Loss takes five forms with nothing in common, and the biggest one never reaches the bin. Here is how to separate…
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Cash variance: where it comes from, in order
Almost every article on this starts with theft. It is the rarest cause and the most toxic to assume. Here are the five real causes, in order of frequency, and…
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Glovo, Yassir, Kooul: three tablets, one stock
Every platform puts its own tablet on your counter, and none of them talks to your till. The real problem is not the noise, it is that your stock and…
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Kitchen display (KDS): what it actually changes in service
A kitchen display is not a faster printer. It replaces a single copy on a rail with state shared between the kitchen, the floor and the till. Here is what…
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Food cost: pricing a dish and defending the margin
Overall food cost is nearly useless: it is the cost per dish that decides your margin. Here is a recipe card worked line by line on a tajine, and the…
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How a cash register actually works
A cash register is two different things depending on who you ask: a machine, or software. Here is what really happens during a sale, and what the till does when…
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Choosing a barcode scanner: what actually matters
Almost every scanner works, because a scanner is a keyboard. Here are the three cases where the cheap model is a mistake, and the two settings nobody explains.
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Your thermal printer stopped printing: an 8-step diagnosis
Eight times out of ten it is neither the till nor the software, and the fix costs nothing. The symptom table, then the diagnosis in order: most likely and cheapest…
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Is a DGI-compliant till mandatory in Morocco?
The law does not mandate a brand of till: it mandates what the document must contain and how long it must be kept. Here is what is genuinely required, and…
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Rent or buy your till: the honest calculation
“Renting” covers three very different arrangements and only one is genuinely a rental. Here is which is which, the month buying pulls ahead, and the cases where renting is still…
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POS software: the hidden costs and the real five-year bill
The advertised price is rarely what you pay. Here are the eight cost lines a price list never shows, the method to price your own quote, and a worked five-year…
