A delivery note is not an invoice repeated without prices. It records what was handed over, when, to whom, in what condition and with which reservations. A useful form compares ordered, delivered and outstanding, normally hides prices and reserves space for the receiver.

Check before signing
- Package count and exterior condition.
- Order/delivery references.
- Recipient identity and place.
- Reference and description per line.
- Ordered, delivered and outstanding quantities.
- Batch/serial/expiry if useful.
- Precise damage, shortage or substitution.
- Name, capacity, date, time, signature and reservations.
1. Download the price-hidden template
The pack has guidance, a blank form and a fictional partial-delivery example. It omits prices: the receiving person checks goods and need not know the commercial negotiation.
| Format | Use | Watch |
|---|---|---|
| Word | Occasional deliveries | Do not lose reference |
| Excel | Many lines | Protect versions/cells |
| Print/sign | Archive signed scan | |
| Software | Conversion/search | Check prices hidden |
| Photo | Condition/damage | Tie to DN/date/package |
- Downloads: Download Word · Download Excel · Download PDF
The template is educational. Adapt batch, serial, vehicle, temperature, weight and sector receiving fields.
2. Complete before departure
The driver should not discover references at the dock.
- Create from validated order.
- Allocate distinct DN reference.
- Identify sender, recipient and address.
- Cite order and requested date.
- Copy references, descriptions and units.
- State prepared quantities.
- Add packages, weight, batch or serial if useful.
- Hide prices unless written need.
- Provide readable reservation area.
- Print two copies or prepare traceable signature.
| Field | Fictional example | Why |
|---|---|---|
| DN | DN-2026-0042 | Retrieval |
| Order | PO-2026-0042 | Lineage |
| Item | SKU-DEMO-A | Avoid vague equivalent |
| Ordered | 12 | Baseline |
| Delivered | 10 | Reality |
| Outstanding | 2 | Follow-up |
| Condition | Carton intact | Visible quality |
| Reservation | 2 units missing | Precise difference |
For the preceding document use the order template.
3. Check on receipt
A vague “subject to unpacking” may be less useful than facts. Count, compare, describe and photograph under procedure.
- Check recipient, order and package count.
- Observe impact, moisture, opening or seal.
- Count units per reference.
- Check batch, serial, date or temperature where applicable.
- Test critical elements under agreement.
- Write every shortage, damage or substitution.
- Distinguish rejected, accepted with reservation and outstanding.
- Ask carrier to countersign where possible.
- Keep photos and signed copy.
- Notify purchasing/sales/accounts before invoice or payment.
| Difference | Useful reservation | Next |
|---|---|---|
| Missing package | 4 received of 5 | Trace/outstanding |
| Missing item | 10 of 12 SKU-A | Later delivery |
| Damage | Carton 3 crushed; 2 broken | Reject/credit per agreement |
| Substitution | SKU-B instead of SKU-A | Reject/written acceptance |
| Batch/date | Different from order | Sector check |
| No difference | 12/12, cartons intact | Invoice/stock |
For consumers and deferred performance, Law 31-08 contains information/deadline rules in certain cases. The template does not replace contract or sector procedure.

A signature does not turn the note into an invoice
It evidences receipt according to its content; it does not invoice price, prove payment by itself or replace invoice fields. Keep linked references but distinct documents.
4. Partial delivery and invoice
Order: 12 units; delivered: 10. The note states ordered 12, delivered 10, outstanding 2. The invoice follows reality and agreement: 10 now, or another contractually validated treatment. The 2 remain for delivery or change.
Do not replace the signed note when the two arrive. Create DN-2026-0043 linked to the same order so delivery notes reconcile.
On purchasing, match it to the supplier invoice before payment and accounting.
5. Delivery notes in BelloPOS Pro
BelloPOS Pro converts customer sales order to delivery note, then delivery note to invoice without retyping customer/products. Its delivery print profile hides prices by default and prints “not an invoice”.
| Need | Function | Human boundary |
|---|---|---|
| Create from order | Conversion | Choose source |
| Real qty | Edit draft | Count/validate |
| Hidden prices | Default DN profile | Check PDF |
| Reference/date | Type number | Issue right |
| Invoice | Next conversion | Invoice reality |
| Signature/reservation | Printed area/note | Obtain/archive evidence |
BelloPOS retains commercial lineage. It does not physically inspect a package, photograph damage or make a reservation legally sufficient automatically. Receiving procedure remains central.
Mistakes to avoid
- Showing prices without need.
- Writing only received.
- Omitting ordered/outstanding.
- Signing before count.
- Vague reservation.
- Editing signed note.
- Invoicing ordered without delivered check.
- Discarding paper without scan.
Frequently asked questions
Is a delivery note mandatory?
It is valuable commercial evidence; requirements depend on contract, sector and flow. The B2B invoice remains separate.
Should prices appear?
Not necessarily. They are often hidden so receiving checks quantities; adapt to process.
Who signs?
The authorised receiver, with name, capacity, date, time and precise reservations.
How to handle partial delivery?
State ordered, delivered and outstanding, keep order open and create a new note for the balance.
Does it replace invoice?
No. It proves handover; the invoice documents amounts and tax.
Which BelloPOS plan?
Pro for linked order, delivery, invoice and credit, with delivery prices hidden by default.
What to take away
A useful delivery note describes reality while it can still be checked. Count before signature, write differences, retain outstanding and link every delivery to its order and invoice.
Sources
The figures and rules quoted above come from these pages, read on the date given in the article.
- Ministry of Justice, Law 104-12 on freedom of prices and competition, Article 58
- Law 31-08 on consumer-protection measures, official text, read 30 August 2026
- BelloPOS quotes, orders, deliveries, invoices and credit notes, read 29 August 2026
- BelloPOS purchasing and suppliers, read 30 August 2026
Test a price-hidden note
Prepare 12 units, simulate 10 delivered and 2 outstanding, then read the PDF as the receiving clerk.
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